Julissa - Coordinador De Desarrollo Organizacional

Experiencia demostrada en Attention to Detail.

Experiencia demostrada en Organization.

Experiencia demostrada en Accountability.

Experiencia demostrada en Problem-Solving.

Experiencia demostrada en Time Management.

Planned, coordinated, and monitored training and onboarding programs for new hires and existing employees, with a focus on customer service.. Identified training needs and developed strategies to address them.. Delivered and coordinated training courses, sessions, and employee development activities.. Managed and updated training information in systems such as SISCAP, including course, participant, and activity tracking.. Administered and monitored assessments, reports, and training indicators to measure learning and employee performance.

Designed, developed, and delivered training workshops from scratch based on organizational needs.. Created and updated training content and instructional materials for training programs.. Planned and structured training sessions and learning activities for different employee profiles.. Managed and uploaded course lists and training records in Microsoft Dynamics, ensuring accurate tracking and information management.. Conducted research and gathered information to develop content aligned with training objectives.