Julio

Customer Service Specialist with 5 years of call center experience

Video resume

Bilingual customer service

I worked taking calls in customer service taking payments making changes in packages dish network and tech calls

Mexico City, Mexico City, Mexico

Open to remote

Available on CazVid

Customer ServiceAdvanced

Provided support to customers on billing, technical issues, and service modifications in a call center environment.

Technical SupportIntermediate

Assisted customers with troubleshooting and resolving signal and device issues remotely.

Communication (Bilingual)Advanced

Conducted calls in both English and Spanish to effectively communicate with a diverse customer base.

Sales SupportIntermediate

Provided product and service information to customers, supporting sales transactions and service upgrades.

Experienced call center agent with 5 years in customer support, technical troubleshooting, and bilingual communication.

Handled diverse customer inquiries including billing, technical support, and sales for Dish Network and TeleTech
Resolved billing discrepancies and technical issues, enhancing customer satisfaction
Gained bilingual communication skills to serve a wider customer base across Mexico and the US

Customer ServiceTechnical SupportCommunication (Bilingual)Sales Support

Published on CazVid - Jul 3, 2025