Julio - Customer Service & Tech Support Specialist with 5+ years of experience

Monterrey City, Nuevo León, MexicoRemotoen

Over five years of experience in call centers providing customer service and tech support.

Handled messaging, package tracking, and issue resolution for customer projects.

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Resumen

Experienced call center agent with over five years supporting customers through messaging, tracking, and technical troubleshooting.

Gained experience in remote communication and supporting customer needs in a fast-paced environment.

Customer ServiceAdvanced

Provided assistance and support to customers, resolving inquiries and issues effectively.

Technical SupportIntermediate

Helped customers troubleshoot and resolve technical problems related to various projects.

Message Handling & TrackingIntermediate

Managed sending and receiving important messages, and tracked packages for clients.

Communication SkillsAdvanced

Effectively communicated with customers and team members in a remote call center setting.