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Data Analyst with 5 years of experience in financial services
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Competencies
Utilized statistical techniques to interpret data and support decision-making processes.
Queryed and managed databases to extract relevant data for analysis.
Created complex spreadsheets and macros for data modeling and reporting.
Designed dashboards and visual reports to communicate insights effectively.
Applied statistical methods to identify trends and patterns in financial data.
Education
Summary
Analytical Data Analyst with extensive experience in financial data management and visualization.
Key Achievements
- Developed and maintained dashboards tracking key financial metrics
- Performed data cleaning and validation for large datasets to ensure accuracy
- Collaborated with cross-functional teams to identify data-driven solutions
Experience
CARRIER SALES
Check and cover daily loads volume (TMS/DAT/CRM), Filter and response emails, bids, calls (COLD AND HOT), Cargo van, 26, 53, dry van and reefer (Meeting customer requirements), Handling customer accounts (Escalations/feedback/Corrections), Handling dedicated carrier, Improve previous deals, Looking for new deals always focus on quality service and profit in both sides, Work on team and articulate to dispatch and track and trace department
DISPATCHER
Booking, sales, tracking, trace, problem resolutions, goal metrics
STUDENT ADVISOR
First contact point to students, Closing sales, CRM management
LOGISTICS COORDINATOR
Track and trace loads among Mexico, USA and Canada, Direct any request, critical situation to the correct person to resolve it, Think out of the box in order to resolve critical situation
BPO SUPERVISOR
Teamwork Management, Coaching and personal developing, Accountable over work home/ on site agents situations, Data analysis, Handling customers during pandemia
BPO AGENT
Inbound call reception, Customer service, Handling customers during pandemia