Remote Travel Advisor Sabre GDS Specialist open to new opportunities
Demonstrated experience with High-Standard Customer Service.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Consultative Selling.
Demonstrated experience with Closing.
Demonstrated experience with SABRE GDS.
American Airlines
Managed the sale of tickets and ancillary services for corporate and individual clients, consistently prioritizing customer satisfaction and business results.. Applied consultative selling techniques to identify client needs and offer tailored solutions across a complex portfolio of routes and fares.. Operated the SABRE platform in a high-demand environment, ensuring accuracy in issuing international tickets with multiple connections, fare rules, and restrictions.. Maintained international service quality standards, representing the values of a global brand to a demanding and diverse public.. Developed the ability to resolve critical situations in real time — rebookings, cancellations, and complaints — turning them into loyalty opportunities.
American Airlines
Managed international reservations with precision and efficiency, handling significant volumes of inquiries under demanding operational conditions.. Developed technical expertise in the airline's reservation systems, becoming a process reference point within the team.. Handled communications in English and Spanish with clients from multiple countries, ensuring clarity, empathy, and effective resolution in every contact.
American Airlines
Entered the world of international commercial aviation with direct responsibility for passenger safety and onboard experience.. Developed core service skills in high-pressure environments, multidisciplinary teamwork, and compliance with international safety protocols.. Starting point of an upward career built within the same organization over more than two decades.
Southern Winds Líneas Aéreas
Managed a client portfolio and met sales targets at a growing Argentine airline.. Gained strategic insight into the domestic airline market and negotiation skills in a competitive, dynamic environment.
Vistana Resort Orlando
First contact with the international tourism and hospitality industry, serving clients of diverse nationalities in English at one of the most visited destinations in the United States.
Hospitality and Tourism Program