Julian - Dispatcher with 5 years of supervisory experience in customer service

Pereira, Risaralda, ColombiaRemoteen

Supervised customer service team at AT&T, ensuring motivation and achievement of targets

Managed team productivity and morale as a supervisor for five years

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced supervisor with a focus on customer service, team motivation, and outbound communication, seeking dispatcher opportunities.

Conducted outbound calls to homeowners for investment outreach on behalf of Lama's Media

Team SupervisionAdvanced

Led and motivated customer service teams to meet performance and service goals.

Customer ServiceAdvanced

Provided support and communication to customers, maintaining service quality.

Outbound CallingIntermediate

Performed outbound calls to homeowners in the US on behalf of investors.

Target ManagementIntermediate

Set and achieved performance targets through strategies and motivational tricks.

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