Experienced in patient engagement, technical support, and billing with a focus on KPI adherence.
Engaged with patients to improve communication and support in healthcare settings.
Provided remote technical assistance and support, resolving issues efficiently.
Handled billing processes, sales offers, and customer inquiries in a support role.
Proficient in Office Suite, Excel, Slack, and Meta Ads for communication and data management.
Caremax Colombia
Patient engagement
Intelcia
Remote tech support, Billing support, KPIs following
Teleperformance
Billing support, Offer and sales, Provide information, KPIs following
Technical High School Diploma
Cost Analysis and Budgets
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