Profesional en administración y atención al cliente con experiencia en diversos sectores, destacando en la resolución de problemas y la mejora de la satisfacción del cliente.
Capacidad para ofrecer un servicio excepcional y resolver inquietudes de los clientes de manera efectiva.
Habilidad para manejar inventarios de productos, asegurando su disponibilidad y control adecuado.
Experiencia en la gestión y registro de pagos, garantizando precisión en las transacciones.
Destrezas en la interacción con clientes, creando relaciones positivas y duraderas.
Alcaldia Municipal de Guatapé
Juan Gabriel castaño (empresa auténoma de Guatape)
Provided customer service and support, resolving inquiries and facilitating the use of parking services.. Managed control and recording of payments and tariffs applied to municipal parking users.. Generated daily reports on occupancy and vehicle movements within the parking facility.. Oversaw the condition and basic maintenance of the parking facility's infrastructure.. Received and registered vehicles upon entry and exit from the municipal parking area.
Luis Daniel Agudelo Betancourt
Café roca
Attended Café Roca customers, delivering friendly and efficient service.. Managed orders and coordinated product delivery at the point of sale.. Processed payments and operated the cash register with precision and speed.. Maintained cleanliness and orderliness in the customer service area.. Assisted with administrative tasks, including sales recording and inventory control.. Ensured the order and cleanliness of the service area to provide a pleasant customer environment.
Primaria
Secundaria
Tecnologo
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Provided friendly and personalized attention to cafe customers, ensuring a positive experience with every visit.. Effectively resolved customer inquiries and complaints, maintaining a cordial and professional atmosphere.. Kept the customer service area clean and organized to offer a comfortable and welcoming environment.. Utilized point-of-sale systems to accurately and quickly record orders and process payments.
Taqueria catrina
Delivered personalized customer service, ensuring pleasant experiences and fostering customer loyalty.. Prepared sales and performance reports to optimize resources and enhance profitability.. Managed the daily administration of the taqueria efficiently, including inventory control and cash handling.. Organized and supervised the work team to ensure agile and high-quality service.. Implemented customer service strategies to address inquiries and resolve complaints promptly and effectively.
