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Julia
Call Center Specialist with 13+ years in customer service
Video resume
Bilingual Call Center Position
English/Spanish Call Center Home Office
Contact
Breña, Lima, Perú
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Proficient in English and Spanish, used extensively in customer support and coordination roles.
Customer ServiceExpert
Delivered excellent client support, handling inquiries, complaints, and providing solutions over phone and written communication.
Team CoordinationIntermediate
Managed a team of over 10 members, overseeing work processes and ensuring service quality.
Call Center OperationsIntermediate
Experienced in managing various call center functions including claims processing and advertising coordination.
Summary
Experienced bilingual call center professional with over 13 years in customer service, team leadership, and claims coordination.
Key Achievements
- Over 13 years of experience working in call center environments, providing customer support in bilingual settings.
- Led a team as a coordinator, supervising more than 10 staff members in advertising and claims departments.
- Possesses advanced English skills along with native Spanish, enabling effective communication with diverse clients.
Skills
Bilingual CommunicationCustomer ServiceTeam CoordinationCall Center Operations
Published on CazVid - May 17, 2026