Experienced professional with over 6 years in customer service, digital marketing, content creation, and technical support, demonstrating adaptability and creative problem-solving.
Utilized in roles such as customer service, social media management, and appointment setting to effectively interact with clients and team members.
Created and managed social media content, video editing, and graphic design to support marketing initiatives.
Familiar with programming languages used in various technical roles and support functions.
Applied extensively for documentation, presentations, and spreadsheets in diverse professional activities.
Kinoko
Connect International-Nicaragua
Uplink
HYPR Service
Alliance Health
Sitel - Nicaragua
Systems Engineering
General Certificate of Secondary Education
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Provided customer support, collected debts, and handled chat support to maintain client satisfaction.
