Sales Manager con más de 10 años de experiencia en la gestión de relaciones con clientes y desarrollo de estrategias de ventas en el sector de distribución.
Capacidad para desarrollar e implementar estrategias de ventas que aumenten los ingresos.
Habilidad para resolver quejas y problemas de clientes, aumentando la lealtad.
Competencia para manejar situaciones de alta presión y conflictos de manera profesional.
Habilidad para construir relaciones sólidas con clientes y compañeros de trabajo.
Distribuidora Proimport
Handled customer relations issues, enabling quick resolution, and client satisfaction.. Increased sales revenue by developing and implementing effective sales strategies.. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.. Built long-lasting client relationships through excellent customer service and consistent follow-ups.. Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Telus International
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.. Responded to customer requests for products, services, and company information.. Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
High School Diploma
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