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J

Juan

Logistics Coordinator / Accounting Specialist (Back Office)

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Colombia, Huila Department, Colombia
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Competencies

Data Entry & ManagementAdvanced

Experienced in entering, validating, and managing large amounts of data across various platforms.

Customer Service & SalesIntermediate

Performed customer engagement, collections, and financial education activities in telecommunications and collections.

Cultural Heritage InterpretationIntermediate

Led interpretive activities for groups promoting cultural engagement at Museo del Caribe.

Administrative SupportAdvanced

Handled administrative tasks including digitization and record transcription at Museo del Caribe.

Invoice Processing & ValidationAdvanced

Processed and validated invoices as part of back-office operations at Lean Solutions.

Education

Specialization in Strategic Human Talent Management
Corporación Universitaria Americana
Completed 2025
Specialization in Business Management and Competitiveness
Corporación Universitaria Americana
Completed March 2020
Bachelor's Degree in Tourism Business Administration
Universidad del Atlántico
Completed Dec 2016
Diploma in Process Innovation Management
Intercontinental Polytechnic
Completed 2024
Diploma in Hotel Management
Universidad del Atlántico
Completed 2016

Languages

SpanishNative
EnglishC1
GermanA1

Summary

Dedicated logistics, administrative, and customer service specialist with extensive experience in data management, cultural interpretation, and financial transactions.

Key Achievements

  • Processed and validated invoices and managed data entry across platforms at Lean Solutions
  • Led interpretive cultural heritage experiences and performed administrative archival tasks at Museo del Caribe
  • Conducted collections calls and monitored customer accounts at Sutherland Global Services

Experience

Logistics Coordinator / Accounting Specialist (Back Office)

Lean Solutions
Oct 2022 - Jul 2025

Processed and validated invoices., Entered and managed data across platforms., Updated Excel reports.

Customer Service and Sales Agent (Telecommunications)

Sykes
Jul 2020 - Sep 2022

Collections Consultant

Sutherland Global Services
Dec 2016 - Aug 2018

Conducted collection calls and provided financial education., Monitored accounts and customer portfolios.

Heritage Interpreter

Museo del Caribe
Dec 2012 - Jan 2014

Led interpretive experiences with groups of up to 30 people, promoting engagement with cultural heritage., Performed administrative tasks such as digitizing physical evaluation forms., Over several months, transcribed folders corresponding to nearly two years of accumulated records.

Skills

Data Entry & ManagementCustomer Service & SalesCultural Heritage InterpretationAdministrative SupportInvoice Processing & Validation
Published on CazVid - May 17, 2026
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