Juan - Product Manager with 8 years of experience in SaaS and E-commerce

Oversaw product development stages from conception to deployment, ensuring strategic alignment.

Led teams across engineering, marketing, and sales to coordinate product initiatives and deliverables.

Applied Scrum and Kanban frameworks to streamline project workflows and improve delivery times.

Facilitated communication between technical teams and executives to align project goals and expectations.

Oversaw tenant relations and property management duties for my own condominium complex., Coordinated maintenance schedules, managed rent collection, and ensured compliance with regulations., Handled conflict resolution, vendor communication, and improved tenant satisfaction.

Provided high-level customer service to international guests, resolving inquiries and ensuring positive stays., Managed reservations, check-ins/outs, and addressed guest concerns with professionalism., Supported hospitality operations and contributed to improved guest ratings.

Assisted customers in retail settings, promoting products and processing transactions., Maintained organized displays and collaborated with team to meet sales goals.

Managed end-to-end operations of a food and catering business, including marketing, budgeting, and customer service., Built a loyal customer base and coordinated logistics for events and daily operations.