This is my profileContact via CazVidJuan
Management Assistant and Customer Service Leader with 10+ years of diverse experience
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Competencies
Experienced in managing client relations and leading customer support teams to enhance satisfaction.
Skilled in overseeing operational workflows, improving efficiency in transport and service sectors.
Proven ability to drive sales initiatives and expand market presence in satellite and tech solutions.
Led and trained teams in customer service environments, fostering high-performance cultures.
Education
Summary
Juan brings over a decade of expertise in management, customer service, and sales across diverse sectors, including transportation, tech, and finance. Adept at streamlining operations, leading teams, and expanding market reach, he is committed to delivering operational excellence and exceptional client satisfaction.
Key Achievements
- Led customer service operations for a financial campaign, improving client satisfaction metrics.
- Managed land passenger transport operations, streamlining processes and increasing efficiency.
- Directed sales efforts for satellite solutions across USA and Puerto Rico, expanding market reach.
- Served as team leader at TaskUs, providing training and enhancing team performance.
- Held multiple managerial roles, supporting business growth and operational excellence.
Experience
Professional golfer and instructor
Management assistant
General and operational management assistant in land passenger transport.
Management assistant
Account executive
Sales consultant
Sales consultant for USA and Puerto Rico.
Team Leader
Customer service (Financial Campaign DAILYPAY). OM training and courses completed.