This is my profileContact via CazVidJuan
Welcome to CazVid!
Contact
Cali,Valle del Cauca Department,Colombia
Available on CazVid
Competencies
Calendar ManagementIntermediate
Demonstrated experience with Calendar Management.
Email Management & FilteringIntermediate
Demonstrated experience with Email Management & Filtering.
Professional Email CorrespondenceIntermediate
Demonstrated experience with Professional Email Correspondence.
Client & Customer SupportIntermediate
Demonstrated experience with Client & Customer Support.
Prioritizing Tasks Under PressureIntermediate
Demonstrated experience with Prioritizing Tasks Under Pressure.
Education
LAW DEGREE
Javeriana Cali
Completed JUN 2023
BACHELOR DEGREE
Colegio Encuentros
Completed JUN 2012
Diploma in Business Administration
Online Business Institute
Completed MAY 2024
Languages
enNative
Experience
Supervisor
AMAZON
APR 2022 - TO THE DATE
Handling difficult contacts and providing the best solution following the policies and maintaining the expectations of the customer.
Virtual Assistant
VIRTUAL ASSISTANT WITH PHARMABILLS
FEB 2024 - TO THE DATE
Supported 3+ clients in dynamic industries including e-commerce, coaching, and digital marketing., Managed 50+ email threads per day, prioritizing urgent client and customer concerns with 95% response SLA., Scheduled meetings across global time zones using Google Calendar and Calendly.
Skills
Calendar ManagementEmail Management & FilteringProfessional Email CorrespondenceClient & Customer SupportPrioritizing Tasks Under Pressure
Published on CazVid - May 17, 2026