Juan - Customer Service & Tech Support Specialist with 12 years in Call Centers

Hermosillo, Sonora, MexicoRemotoen

Gained extensive experience in customer service, billing, and hybrid support roles

Provided technical support across IT and call center environments, including out-front sales

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Resumen

Dedicated call center agent with 12 years expertise in customer service, technical support, and sales.

Customer ServiceAdvanced

Handled billing, support, and customer interactions in call centers for over a decade.

Technical SupportIntermediate

Provided hardware and software troubleshooting and technical assistance in IT environments.

Sales & UpsellingIntermediate

Engaged customers in selling additional services and out-front sales activities.

InterpretationBeginner

Conducted interpretation for client support and communication purposes.

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