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Competencies
Demonstrated experience with SAP.
Demonstrated experience with Data Entry.
Demonstrated experience with Salesforce.
Demonstrated experience with Cisco.
Demonstrated experience with Leadership and Effective Communication.
Education
Languages
Experience
EXPORT DEPARTMENT
COORDINATED AND MONITORED INTERNATIONAL EXPORT ORDERS., PERFORMED DATA ENTRY USING SAP AND INTERNAL ORDER MANAGEMENT SYSTEMS., PREPARED DOCUMENTATION FOR CUSTOMS AND ENSURED REGULATORY COMPLIANCE., LIAISED WITH CLIENTS, CUSTOMS BROKERS, AND CARRIERS FOR SMOOTH OPERATIONS., PROVIDED BILINGUAL SUPPORT TO INTERNAL AND EXTERNAL STAKEHOLDERS.
LOGISTICS COORDINATOR & DRIVER RECRUITER
NEGOTIATED, BOOKED, AND TRACKED FREIGHT LOADS WITH DRIVERS., CREATED RATE CONFIRMATIONS AND MANAGED LOAD DOCUMENTATION., RECRUITED NEW DRIVERS AND UPLOADED THEIR DOCUMENTS TO THE INTERNAL DATABASE., USED TOOLS: TRUCKSTOP, DAT, TAI, TRUCKMAN, NEXTIVA.
CUSTOMER SERVICE REPRESENTATIVE
ASSISTED CUSTOMERS VIA PHONE AND EMAIL FOR A FOOD DELIVERY APP., RESOLVED ISSUES USING CISCO AND SALESFORCE.
CUSTOMER SERVICE REPRESENTATIVE
SUPPORTED TELECOM CUSTOMERS AND RESOLVED SERVICE-RELATED ISSUES., HANDLED COMPLAINT RESOLUTION AND CUSTOMER GUIDANCE.