This is my profileContact via CazVid
Juan
Video Support Agent with 3+ years in BPO and call centers
Video resume
Tech support agent
3+ years of experience in BPOs and call centers jobs, experienceas an agentin many areas like customer service, sales and technical support, fast learner, great communication skills and proactive
Contact
Manizales, Caldas Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and issues effectively, ensuring high satisfaction levels.
Technical SupportIntermediate
Provided technical assistance in various product and service environments.
SalesIntermediate
Engaged customers to promote products and services, contributing to sales goals.
Communication SkillsAdvanced
Utilized excellent verbal skills to resolve customer issues and enhance team collaboration.
Summary
A dedicated professional with over three years of experience in BPOs and customer service roles, specializing in technical support, sales, and client relations.
Key Achievements
- Gained diverse experience in customer service, technical support, and sales across multiple companies including UPS, DoorDash, Genesis, PayPal, and Vivian Smart Home.
- Developed strong communication skills and proactive problem-solving abilities.
- Successfully adapted to various roles within fast-paced BPO environments.
Skills
Customer ServiceTechnical SupportSalesCommunication Skills
Published on CazVid - Jul 3, 2025