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Juan
Customer Service Advisor with 6+ years experience in client support
Video resume
Customer service advisor
I love to work un customer service
Contact
Mexico City, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers, resolving inquiries and enhancing customer satisfaction.
Communication SkillsAdvanced
Effectively communicated with customers from diverse backgrounds, ensuring clarity and professionalism.
Problem SolvingIntermediate
Identified customer issues and provided appropriate solutions to improve service experience.
Client SupportAdvanced
Assisted clients in resolving their queries, leading to improved satisfaction and loyalty.
Multilingual CommunicationBeginner
Basic ability to communicate in Spanish and English for service purposes.
Summary
Experienced customer service advisor with over six years working in call centers and support roles, passionate about helping clients and providing solutions.
Key Achievements
- Accumulated over six years of experience in customer service across multiple companies including AT&T Concentrics and DataMark.
- Consistently assisted diverse customer needs, demonstrating strong communication and problem-solving skills.
- Expressed clear enthusiasm and personalized service approach, aiming to support international clientele as a virtual assistant.
Skills
Customer ServiceCommunication SkillsProblem SolvingClient SupportMultilingual Communication
Published on CazVid - Jul 3, 2025