Juan

Customer Service & Technical Support Specialist with 5 years experience

Video resume

Customer service agent

Provide customer service, technical support, coaching or training within a call center environment

Santo Domingo, Distrito de Santo Domingo, Santo Domingo

Open to remote

Available on CazVid

Customer ServiceAdvanced

Delivered customer support and resolved client issues efficiently in call center settings

Technical SupportIntermediate

Provided technical assistance, troubleshooting, and guidance to customers

Training & CoachingIntermediate

Conducted training sessions and coached team members to improve service quality

Programming & Web Design KnowledgeBeginner

Possesses foundational knowledge of programming and web design for potential integration into support roles

Experienced support agent with 5 years in call centers, specializing in customer service and technical support, with coaching and training skills.

Provided customer service and technical support in call center environment for 5 years
Utilized coaching and training skills to enhance team performance
Gained knowledge in programming and web design while focusing on customer service

Customer ServiceTechnical SupportTraining & CoachingProgramming & Web Design Knowledge

Published on CazVid - Jul 3, 2025