This is my profileContact via CazVidJuan
Welcome to CazVid!
Contact
San Pedro Sula,Cortés Department,Honduras
Available on CazVid
Competencies
Microsoft WordIntermediate
Demonstrated experience with Microsoft Word.
Microsoft ExcelIntermediate
Demonstrated experience with Microsoft Excel.
Education
Degree
Instituto Tecnológico Sampedrano
Completed 2015
Languages
enNative
Experience
Customer Service and sales Representative
Allied Global
February 2019 - August 2019
Worked for a company called Greyhound, Learned the art of sales
Customer Care Representative
Startek Honduras
September 2019 - July 2021
Assisted customers over the phone, Part of the tickets, emails and chat support team, Ensured orders reached customers, Solved mobile device issues and sold phones, Provided sales, billing, tech support and customer care services
Chat Claims Representative // Tier II // Team Leader
Zero Variance
July 2021 - December 2023
Developed multitasking skills, Learned to be a people person and problem solver, Promoted to floor support (Tier 2) 3 months after starting, Handled escalation calls and chats, Coached and shadowed team members
Skills
Microsoft WordMicrosoft Excel
Published on CazVid - May 17, 2026