Experienced call center professional with over 10 years in customer service, sales, and management roles, specializing in B2B sales, team supervision, and client communication.
Provided phone, email, and chat support, ensuring customer satisfaction and issue resolution.
Engaged in outbound sales, appointment setting, retention, and B2B activities to drive revenue.
Supervised, trained, and managed call center teams, focusing on performance improvement.
Provided language interpretation services in property management context.
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