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Juan
Customer Service and Social Media Specialist with diverse tech background
Video resume
Work english
Cx represetative. Social media comunicator and social media marketing
Contact
Cúcuta, Norte de Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support, troubleshooting, and billing explanations in telecommunications and appliance sectors.
Social Media CommunicationIntermediate
Engaged in social media communication and marketing efforts to connect with audiences and promote services.
Technical TroubleshootingIntermediate
Involved in troubleshooting robotic vacuums and other electronic devices, diagnosing issues.
Product KnowledgeIntermediate
Acquired understanding of robotic appliances and cellular network services through roles.
Summary
Experienced in customer support, social media communication, and technical troubleshooting with a background at AT&T and Shark Ninja.
Key Achievements
- Gained experience troubleshooting appliances at Shark Ninja
- Handled cellular plan data and billing explanations at AT&T
- Developed skills in social media communication and marketing
Skills
Customer ServiceSocial Media CommunicationTechnical TroubleshootingProduct Knowledge
Published on CazVid - Jul 3, 2025