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Customer Service Professional at Teleperformance
Contact
Cali, Valle del Cauca Department, Colombia
Available on CazVid
Competencies
Customer ServiceExpert
Proven ability to deliver exceptional service, resolving issues efficiently and ensuring customer satisfaction.
LeadershipIntermediate
Skilled in guiding teams, motivating colleagues, and driving collective performance improvements.
Honesty & IntegrityAdvanced
Committed to ethical practices, building trust with clients and maintaining professional standards.
CommunicationIntermediate
Effective communicator in multiple languages, ensuring clear, empathetic interactions with diverse audiences.
Education
Systems Engineering
UNAD
Heavy Machinery
SISMAQCOL
Foreign Languages
Let ́s go speak
Smart Academy
Francisco Nuñez Pedroso
Languages
Spanish
English
Portuguese
Summary
Dedicated customer service professional with over 4 years of experience at Teleperformance. Skilled in delivering exceptional client support, leading teams, and maintaining high integrity standards. Adept at multicultural communication and problem resolution.
Key Achievements
- Consistently maintained high customer satisfaction ratings over multiple years.
- Led team initiatives that improved service delivery efficiency by 15%.
- Recognized for honesty and integrity, fostering trust with clients and colleagues.
- Enhanced communication skills through diverse language and customer interaction training.
Experience
Customer Service
Teleperformance
2019 - Present
Skills
Customer ServiceLeadershipHonesty & IntegrityCommunication
Published on CazVid - Jun 2, 2026