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Administrative Assistant
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Competencies
Developed and maintained social media presence across platforms like Instagram, Facebook, and WhatsApp to support marketing and sales efforts.
Handled inventory control and management at Farmacenter Lisboa and Sneakers, ensuring stock accuracy and reorder planning.
Provided customer support at Criolla Panaderia and Sneakers, resolving inquiries and ensuring positive shopping experiences.
Utilized Microsoft Office Suite for data entry, reports, presentations, and documentation in administrative and sales roles.
Prepared bakery products from scratch, supporting daily operations at Criolla Panaderia.
Education
Languages
Summary
Experienced in managing social media platforms, online sales, and store operations with a strong background in customer service, logistics, and administrative tasks. Fluent in English and Español.
Key Achievements
- Managed multiple social media platforms for brands, increasing engagement and sales channels.
- Oversaw daily retail operations, including inventory, staff training, and customer service, improving business performance.
- Coordinated logistics for online orders, ensuring timely delivery and customer satisfaction.
Experience
Administrative Assistant
Performed administrative duties such as inventory control and management, Handling correspondence, Data entry
Social Media and Online Sales Manager
Managed the company’s social media platforms, including Instagram, Facebook, and WhatsApp, Oversaw online product sales through the website and marketplace platforms, Coordinated home delivery logistics to customers
Retail Sales and Operations Associate (Footwear)
Managed the store’s social media presence and WhatsApp sales channels, Administered daily retail operations, including inventory management, Staff training, Sales coordination, Customer service to support commercial performance and business goals
Customer Service and Food Preparation
Provided customer service and cash register management, Prepared bakery products from scratch