Professional profile
Demonstrated experience with Strong written and verbal communication skills.
Demonstrated experience with Excellent listening and problem solving skills.
Demonstrated experience with Self-discipline.
TeleTech
focusing on billing. taking payments. troubleshooting technical issues such as internet, phone and cable equipment. providing customer service. answering customer inquiries. resolving their problems. up selling. making appointments
Convergys
focusing on troubleshooting technical issues such as internet, phone and cable equipment. providing customer service. answering customer inquiries. resolving their problems. up selling. making appointments
Vialinx
focusing on customer service and retention. providing basic information about benefits and features of the subscription that allow customers to access credit reports, scores and dispute errors
Sykes
focusing on billing. providing customer service. taking payments. troubleshooting technical issues such as mobile internet. changing phone plans and equipment. answering customer inquiries. resolving their problems. up selling Cable, Home Phone and Internet services
Amazon.Com
providing service to the U.S. market. focusing on customer service. billing. basic troubleshooting. performing security process and helping customers to recover access to their accounts
Amazon.ES
providing service to the Spanish market. focusing on customer service. billing. basic troubleshooting
Amazon.ES
providing service to the Spanish market. focusing on customer service. billing. basic troubleshooting
Avatar communications
providing service to the worldwide market. focusing on customer service. account creation. basic troubleshooting. promotions. terms and conditions. deposits. documents. withdrawals. Casino
Equifax
providing service to the US market. focusing on customer service. filling disputes