Dedicated customer service representative with experience in community moderation, process automation, and teaching English. Skilled in web development tools, office software, and workflow management, with a proven ability to adapt across roles.
Handled chats, calls, and community moderation, ensuring user satisfaction and engagement.
Designed and delivered English lessons for children and adults, both online and in person.
Utilized HTML, CSS, JavaScript for web-related tasks and projects.
Built workflows using Mailchimp, Intercom, Slack, and Notion to streamline processes at UGLYCASH.
Proficient in Microsoft Office applications for documentation, reporting, and communication.
UGLYCASH
Chats and Calls, WhatsApp Communities, Telegram and Reddit moderator, Mailchimp, Intercom, Slack, Notion, Building workflows and process automation
English4kids Online
Polyglot International
Foundever
General High School Diploma
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