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Joshua
Customer Service & Sales Professional with diverse retail experience
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Competencies
Provided high-quality support to customers in retail and service environments, ensuring satisfaction and repeat business.
Utilized product knowledge and communication skills to promote sales and upsell services in retail and customer support roles.
Developed strong relationships with customers, suppliers, and partners to enhance business opportunities and customer loyalty.
Supported inventory management and daily operations at STORE ERIMY to ensure smooth store functioning.
Displayed clear, positive communication and collaboration skills in diverse customer-facing roles.
Education
Languages
Summary
Proficient in providing excellent customer service, managing sales, and developing supplier and customer relationships. Skilled in handling varied retail and customer support tasks, with a proven ability to adapt and deliver results.
Key Achievements
- Managed customer interactions and supported daily store operations at STORE ERIMY.
- Built and maintained a reliable supplier network while managing an independent business.
- Provided account and product support, while upselling and enhancing customer experience at Startek.
Experience
Sales Assistant
Assisted customers with product selection and purchases., Provided friendly and efficient customer service., Supported daily store operations, including inventory and sales organization.
Customer Service Agent
Provided customer service for U.S.-based home and mobile services., Assisted customers with inquiries, troubleshooting, and account support., Developed sales skills by offering and upselling additional products and services., Maintained professionalism and high-quality service in a fast-paced...