Joselin - Bilingual Medical Interpreter with 5+ years in healthcare and customer support

Supported remote medical consultations and patient interactions through telehealth platforms.

Facilitated clear and empathetic communication in both languages for healthcare and customer service environments.

Handled booking, cancellations, and modifications efficiently within aviation and hospitality contexts.

Resolved inquiries and concerns with professionalism across medical, airline, and hotel industries.

Generated reports, maintained records, and coordinated schedules using advanced skills in Office applications.

Delivered bilingual customer support through phone and chat for international passengers., Managed reservation systems (Amadeus) and processed changes, cancellations, and inquiries., Applied aeronautical guidelines and protocols to ensure compliant communication., Resolved urgent and sensitive...

Provided bilingual assistance (English–Spanish) to international guests, ensuring clear communication and exceptional service., Handled high-volume phone, email, and in-person inquiries with professionalism and efficiency., Coordinated reservations, special requests, and scheduling with multiple...