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Jose
Sales Agent
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Open to remote
Available on CazVid
Competencies
Technical SupportAdvanced
Expertise in resolving technical issues and providing support for various technologies.
Customer ServiceAdvanced
Strong ability to deliver exceptional customer experiences and resolve inquiries efficiently.
Communication SkillsAdvanced
Effective communicator with the ability to convey complex information clearly to clients.
Problem-SolvingAdvanced
Skilled in identifying issues and implementing effective solutions in high-pressure environments.
Education
Lic. en Administración de Empresas
Instituto Evangelico Virginia Sapp
Completed 2024
Lincoln School
Completed 2013
Safety & Compliance Level I
Universidad Jose Cecilio del Valle
Summary
Dedicated professional with extensive experience in customer service and technical support within the telecommunications industry.
Key Achievements
- Successfully delivered technical support for Google Nest, enhancing customer satisfaction.
- Provided exceptional customer service at Xfinity Comcast, contributing to a significant increase in customer retention.
- Achieved a high resolution rate for customer queries at AT&T Mobile, improving overall service efficiency.
- Recognized for outstanding performance as a Customer Service Advocate at RESULTS CX, positively impacting client feedback.
Experience
Sales Agent
Travelpass Group
ALLIED GLOBAL
2022 - Present
Technical support for Google Nest.
STARTEK
2021 - Present
Customer service and technical support at Xfinity Comcast.
TELEPERFORMANCE
2022 - 2023
Customer service and technical support at AT&T Mobile.
Humana Health Insurance Customer Service Advocate
RESULTS CX
2023 - 2025
Skills
Technical SupportCustomer ServiceCommunication SkillsProblem-Solving
Published on CazVid - Jun 10, 2026