This is my profileContact via CazVidJose
Property Manager with 5+ years in real estate and customer service
Contact
Competencies
Managed property maintenance and operations for real estate properties.
Conducted outbound sales calls and product pitches for telecom services at SSG.
Provided technical guidance and onboarding support for security systems at Sykes.
Handled customer inquiries, refunds, and disputes for Amazon via multiple communication channels.
Facilitated face-to-face client interactions and resolved issues in both Spanish and English.
Education
Languages
Summary
Versatile professional with a background in property management, sales, technical support, and customer service, fluent in English and Spanish.
Key Achievements
- Managed property maintenance for Amherst, overseeing operations in a hybrid role.
- Led outbound sales efforts at SSG, focusing on telecommunications products.
- Provided technical support for the SimpliSafe account at Sykes, guiding installation process.
Experience
Property Manager
Hybrid position, currently working on this position as the property manager for the real state company Amherst., This position is related to the maintenance of the houses under the company name., Prior this position I was on the same company but under the HCV department.
Outbound Sales Representative
On site position, outbound sales representative for the Optimum account., I was a sales agent in charge of making outbound calls and offer the products that Optimum had to offer, cellphones, cable, internet and other services.
WFM, Call center/technical support
Call center/technical support for the SimpliSafe account., I was on tech 1, 2, 3, customer service and onboarding., I guided customers to every step of the installation for their security system as any inquire or inconvenience that they could have.
Customer Service Associate
I worked as the first point of contact for Amazon doing customer service through phone calls, chat and e-mails., Handling refunds, charges disputes and technical support services for Amazon Echo and Fire products., I learnt how to de-escalate an upset customer and what’s liked to work under...
Seller
I have been working as a demonstrator seller here for 5 years., I have great knowledge in the area and that is why I am very good at dealing face to face with the clients., I learnt to handle all kind of situations with patience and understanding to find the best solutions and products for the...