Jose - CONTENT MODERATOR

Experiencia demostrada en Problem-solving.

Experiencia demostrada en Teamwork.

Experiencia demostrada en Adaptability.

Experiencia demostrada en Responsibility.

Experiencia demostrada en Familiar with digital platforms.

Review and classify user-generated content, including videos, comments, posts, and advertisements, according to community guidelines and platform policies.. Apply moderation standards to Spanish-language content across multiple regions.. Identify policy violations and take appropriate enforcement actions.. Escalate complex or sensitive cases when required.. Maintain content quality and platform safety through accurate and consistent decision-making.. Work efficiently in high-volume environments while meeting quality and productivity targets.

Provided customer support in both Spanish and English.. Resolved customer inquiries and issues through effective communication.. Maintained high levels of customer satisfaction while meeting performance targets.