Experienced customer service representative with a background in marine myology, specializing in empathetic communication and fast problem resolution, supporting US companies remotely.
Provided fast and effective resolutions to customer inquiries, demonstrating empathy and communication skills.
Acquired knowledge in handling various technological tools to support remote work environments.
Built strong empathetic communication abilities to enhance customer satisfaction and teamwork.
Learned to adapt to diverse roles and technological contexts, including maritime and virtual environments.
ASOPEVP
Helmer Pardo Group
Colombian Fisheries Statistical Service (SEPEC)
Panelikida Association of El Cedro
Prokilodus Foundation
GNC live well
Professional
Diploma
Fisheries Management with an Ecosystem Approach
Diploma
Courses
Diploma
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