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collections/Customer Service
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Competencies
Extensive experience using JavaScript for frontend and backend development.
Built dynamic user interfaces and single-page applications with React.js.
Developed server-side applications and RESTful APIs using Node.js.
Designed and maintained relational database schemas, executed queries for data retrieval.
Participated in Scrum teams, contributing to iterative development cycles.
Education
Summary
Experienced software developer specializing in full-stack web application development with a focus on JavaScript technologies.
Key Achievements
- Led development of multiple web applications, ensuring scalability and performance.
- Collaborated with cross-functional teams to deliver quality software solutions on time.
- Progressed from Junior Developer to Senior Developer, increasing technical responsibilities.
Experience
collections/Customer Service
Educated customers on benefits of keeping accounts current, Informed customers about promotions and discounts, Answered questions regarding bill changes or increases
Collection
Started as customer service representative, Promoted to pre-30's collection agent after one month, Transferred to 30's department for collections and then to 60's
Barber
Provided at-home haircuts for men and boys, Performed beard grooming and hot towel shaving rituals
Customer Service
Provided information on flight insurance, Filed claims for unexpected expenses during trips
Collections
Managed accounts for vehicle loans 30 to 60 days past due, Provided options for account current status
Dishwasher
Washed dishes for the restaurant in the hotel
Customer Service, troubleshooting and sales
Handled incoming calls for Time Warner Cable, Troubleshot internet service and cable TV issues, Assisted customers with package upgrades