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Accounting Internship
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Competencies
Expertise in managing procurement processes across diverse international markets, ensuring cost-effectiveness and compliance.
Proven ability to lead customer service teams, improve client satisfaction, and streamline service delivery in high-pressure environments.
Extensive experience supervising operational teams in airlines, banking, and BPO sectors to achieve efficiency and quality benchmarks.
Skilled in interpretation and translation, facilitating effective communication across diverse cultural and professional contexts.
Experience in leading community development initiatives and volunteer programs, fostering social impact and engagement.
Education
Languages
Summary
Jose González offers over 20 years of leadership in operations, customer service, and international procurement across aviation, banking, and nonprofit sectors. Adept at team management, process optimization, and cross-cultural communication, committed to delivering exceptional results.
Key Achievements
- Led international and local purchasing operations, optimizing supply chain efficiency at Empresa Agrícola El Pacayal.
- Managed LATAM customer service operations at Genpact, ensuring compliance and enhancing customer satisfaction.
- Directed outbound credit card collections and quality assurance teams at BBVA and Bancaria Bancomer, improving collection rates.
- Supervised airline reservations and baggage handling, increasing operational accuracy and customer experience.
- Founded and managed nonprofit initiatives, demonstrating leadership in community development and volunteer coordination.