Experienced customer service agent and supervisor with a background in banking and healthcare interpretation, fluent in Spanish and English.
Extensive experience handling customer inquiries, providing support, and resolving issues across banking and healthcare sectors.
Fluent in Spanish and English, facilitating communication with diverse clients and patients.
Provided over the phone and via video interpretation services connecting Spanish-speaking individuals with healthcare providers.
Supervised customer service teams for major banking accounts, ensuring adherence to quality standards.
PAINTING BY JERRY WIND
Interiors and Exteriors Residential Painting, Wood Refinishing, Enameling, Spray Painting, Wall Papering
TP TELEPERFORMANCE CALL CENTER
Helping Customers to Provide them Information on their Account Such As Balance, Bank Statement, Checking for Some Amount of Money Missing in their Accounts
HUMANA HEALTH CARE
Connect to Persons Who Speak a Different Language, OPI: Over the Phone Interpreter, OVR: Over Video Interpreter
PRIMARY EDUCATION
ELEMENTARY HIGH SCHOOL
SENIOR HIGH SCHOOL
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