Dedicated professional with over 8 years in customer service, sales, and financial support. Adept at team leadership, risk analysis, and business development, committed to delivering exceptional client solutions.
Expert in delivering exceptional customer support and retention strategies across diverse industries.
Skilled in identifying client needs and driving revenue growth through targeted sales efforts.
Proficient in managing and troubleshooting money management tools like Quicken to assist users effectively.
Experienced in analyzing banking and credit risks to enhance security measures and fraud prevention.
Proven ability to lead teams and conduct training sessions to improve service quality and performance.
Credit Wellness
Customer services, Retention, Sales
Western Packaging Solutions
World Connection
BlackHawk Network
Ubiquity Global Services
Customer services, Financial support (debit/credit cards)
Concentrix
Tech support, Customer services, Retention, Sales
High School
English Language Specialization
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