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Jose

Customer Service Representative with bilingual expertise in tech industry

Video resume

Presentation
Hi there! Here's a little bit about me!

Contact

Dosquebradas, Risaralda Department, Colombia
Open to remote
Available on CazVid
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Competencies

CommunicationAdvanced

Applied interpersonal and language skills to deliver effective customer service.

MultitaskingIntermediate

Handled multiple customer inquiries simultaneously in fast-paced environments.

Data PrivacyBeginner

Adhered to privacy data protection protocols during customer interactions.

Bilingual SupportAdvanced

Provided support in English and Spanish to a diverse customer base.

Education

Bachelor's degree
Universidad Tecnológica de Pereira
Completed 2020

Languages

SpanishBilingual
EnglishHighly proficient

Summary

Experienced bilingual representative with a focus on high-tech customer service, eager to bring multilingual communication skills and a customer-focused approach to virtual assistant roles.

Key Achievements

  • Provided bilingual customer support for high tech companies.
  • Managed customer complaints effectively in English and Spanish.
  • Accumulated experience in multilingual communication and support roles.

Experience

Bilingual Customer Service Representative

24/7.ai
2019 - 2020

Provided bilingual customer service support for high tech companies., Managed customer complaints in English and Spanish.

Bilingual Customer Service Representative

Teleperformance Colombia
2023 - 2025

Provided bilingual customer service support for high tech companies., Managed customer complaints in English and Spanish.

Skills

CommunicationMultitaskingData PrivacyBilingual Support
Published on CazVid - Jul 3, 2025
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