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J

Jose

Insurance and Data Analysis Specialist with diverse industry experience

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Medellín, Antioquia, Colombia
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Competencies

Insurance VerificationIntermediate

Handled insurance coverage verification and claims data collection across healthcare settings.

Customer ServiceIntermediate

Provided customer support, addressing urgent requirements and maintaining client satisfaction.

Data AnalysisBasic

Created reports using Microsoft Office, Google Workspace, and basic SQL for real-time insights.

Benefits VerificationIntermediate

Obtained and conveyed policy details to healthcare providers to facilitate patient care.

Education

Accounting technologist
SENA
Completed 2011
Completed 2021

Languages

EnglishB2

Summary

Experienced specialist in insurance verification, benefits analysis, and data reporting across healthcare and banking sectors, with strong technical skills.

Key Achievements

  • Verified patient insurance coverage and obtained billing information to ensure proper claim processing at 2Centric.
  • Managed benefits verification by obtaining policy details prior to medical appointments at Sales Rain.
  • Delivered real-time reports and supported customer requirements as a Data Analyst at Teleperformance SAS.

Experience

Insurance specialist

2Centric
12/2022 - 01/2024

In charge of verifying patient insurance coverage, and obtaining in detail the items required to guarantee coverage for all the procedures., In charge of obtaining billing information to process claims.

Verification of benefits specialist

Sales Rain
02/2024 - Current

In charge of obtaining all details of patients' policy coverage prior to their medical appointment., Obtaining the information by call or portals, and providing it to the clinic.

Customer service / Backoffice - Data Analyst

Teleperformance SAS
01/2016 - 01/2020

As customer service agent, I was in charge of meeting all the requirements of clients of a bank abroad., As back office agent, I was in charge of supporting directly urgent requirement for the customer., As a data Analyst, I was in charge of delivering in real time all the reports required by the client.

Skills

Insurance VerificationCustomer ServiceData AnalysisBenefits Verification
Published on CazVid - Jul 3, 2025
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