Experienced in customer service, sales, and administrative coordination with a focus on client support and operational excellence.
Handled customer inquiries, support, and transaction processing in a retail and service environment.
Prepared tax documents, maintained client communications, and managed operational tasks.
Utilized Microsoft Office and sales processing tools to support daily functions.
Provided application guidance, tips, and support to individuals in a driver applicant support role.
Universidad de Antioquia
Providing customer service and support in sales, Handling cash transactions, Managing inventory in a university wellness project, Assisting customers, Processing sales, Ensuring a smooth operation of the service area
Solvo
Focusing on notices related to payroll taxes, Notifying relevant departments about issues related to payroll news, Identifying problems associated with payroll topics
Zaro Transportation
Reporting to the SAT (Tax Administration Service), Creating documents evidencing taxes, Preparing Mexican transport letters and foreign transport letters to Mexico, Maintaining constant communication with clients
iQor
Providing call support and guidance to individuals applying to become drivers for Spark, Advising applicants on their application process, Offering tips to expedite their progress, Supplying all available information related to the application
Economics
Business Management
Bachelor
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