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Jose
Customer Service Specialist with 15+ years in client relations and support
Video resume
Customer Service Representative
Goal-oriented customer service specialist with over 15 years of experience in the field, excellent organization, leadership, communication and relationship building skills. Articulated and friendly with a professional demeanor.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered high-quality support and solutions to customers across various channels.
CommunicationAdvanced
Articulated ideas clearly and professionally in client interactions and team settings.
OrganizationAdvanced
Managed schedules, appointments, and logistics efficiently to ensure smooth operations.
LeadershipIntermediate
Led initiatives in customer engagement and team coordination within support roles.
Technical SupportIntermediate
Provided technical assistance to clients, resolving issues related to products and services.
Summary
Experienced customer service specialist with over 15 years in client communication, support, and logistics, dedicated to enhancing customer satisfaction.
Key Achievements
- Provided comprehensive customer service, sales, and technical support over 15 years.
- Developed strong communication and relationship-building skills to enhance client satisfaction.
- Gained extensive experience in appointment setting and logistics coordination.
Skills
Customer ServiceCommunicationOrganizationLeadershipTechnical Support
Published on CazVid - Jul 3, 2025