Experienced customer service representative with nearly four years of supporting clients in various campaigns, demonstrating strong communication and problem-solving skills.
Utilized strong communication skills to effectively engage with customers in various support campaigns.
Provided support and assistance to customers, handling inquiries and resolving issues across different campaigns.
Participated in specialized campaigns such as MLB and Capital One, adapting to campaign-specific protocols.
Addressed customer concerns and facilitated solutions to ensure customer satisfaction.
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