This is my profileContact via CazVidJosé
Customer Service & Team Lead with 2+ years in client support
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and supported issue resolution, enhancing client satisfaction.
Team LeadershipIntermediate
Supervised team operations and facilitated communication between team members and management.
MS Office SuiteIntermediate
Utilized MS Office tools for documentation, reporting, and communication tasks.
Technical SkillsBeginner
Engaged with various technologies to support customer service processes.
Education
Industrial Mechanical Engineering
Universidad del Valle de Guatemala
Completed Present
Languages
EnglishC1 Advanced
Summary
Dedicated customer support professional with experience in team leadership and technical skill application. Adept at enhancing customer satisfaction and supporting team development.
Key Achievements
- Developed customer service skills and team leadership at Conduent.
- Gained proficiency in MS Office, customer service, and technical skills.
- Progressed into a team lead role, managing customer interactions and support.
Experience
Customer Service and Team Lead
Conduent
February 2023 - Present
Developed in customer service and team lead position.
Skills
Customer ServiceTeam LeadershipMS Office SuiteTechnical Skills
Published on CazVid - May 17, 2026