Experienced in legal document review, client communication, and logistics coordination across various industries including immigration law, transportation, and airline services.
Applied legal skills to review and verify critical documents for immigration cases.
Provided customer support across airline, logistics, and telecommunications sectors, resolving issues effectively.
Coordinated cargo logistics, tracked loads, and negotiated sales in the transportation industry.
Engaged customers, managed order sales, and negotiated load prices to maximize revenue.
Alonso & Alonso Attorneys at law
review legal documents needed for the case, Contributed to client case file preparation and verified inclusion of required documentation., Identified potential issues and concerns and proactively escalated to manager to reduce barriers., Verified client's information relevant to the case,...
Tigerhawk Logistics
Contributed to event marketing, sales and brand promotion., checking documentation regarding imports and exports, used software to follow up international loads coming to the port, Tracked orders and notified customers of status or potential delays., Maintained excellent working relationships with...
Avenger logistics
Negotiate and sell loads at the best price, Organize the logistics of cargo to move in the US, Follow up and track loads, Increased sales and customer satisfaction through personalized service., Create and schedule the pickup and delivery for new loads.
United Airlines
Certificate
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Prepared and assembled legal and administrative documentation to support case and visa applications.
Customer service for a renowned airline, Provided advice in ticket modification and international flight laws, Sale flights and sale additional services for the flights as well as financial benefits offered by the airline., Resolved travel problems, processed complaints and issued refunds to...
Sutherland Global SGS
Move and sale telecommunication services, Retain Wireless telephone line services, Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
