Jorge - Customer Service & Sales Specialist with diverse client engagement experience

San José, San José, Costa Ricaen

Provided technical support and customer service at Amazon Call Center

Engaged in real estate sales as a specialist at RE/MAX and freelance agency

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Summary

Experienced in technical support, customer service, and real estate sales with proficiency in CRM tools.

Key Achievements

Utilized CRM tools like Salesforce to manage customer interactions

Skills

Customer ServiceIntermediate

Applied technical support and customer service skills across call center and real estate interactions

SalesIntermediate

Conducted real estate sales activities both at RE/MAX and as a freelance agent

CRMBeginner

Utilized Salesforce to manage customer data and interactions

Languages

Spanish(100%)English(95% C1 Verbal & Written)

Experience

Call Center Agent

Amazon

March 2020 - April 2025

Technical Support, Customer Service

Real Estate Sales Specialist

RE/MAX

March 2020 - March 2023

Freelance Agent

Hidden Bay Realty

March 2023 - present

Education

Bachiller en Educación Media

I.C.T

Calidad y liderazgo en Empresas Turisticas

Valper Institute

Auxiliar en contabilidad

Valper Institute

Operador de computadoras

REMAX Real Estate

Real Estate Sales Specialist

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