This is my profileContact via CazVidJorge
Customer Service Agent with diverse support experience in call centers
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and resolved issues efficiently in call center settings.
Communication SkillsIntermediate
Provided clear and effective communication with diverse customer bases.
Problem SolvingIntermediate
Addressed customer concerns by diagnosing issues and offering suitable solutions.
MultitaskingBeginner
Managed multiple customer interactions accurately within dynamic environments.
Education
Administrative Technician
SENA
Completed 2017
Undergraduate Degree
Universidad ECCI
Completed 2022
Languages
EnglishC1
Summary
Dedicated customer service agent with hands-on experience at Concentrix and 24/7 Intouch. Skilled in communication, problem-solving, and managing customer relations. Committed to providing quality support and enhancing customer satisfaction.
Key Achievements
- Served as a Consumer Service Agent at Concentrix and 24/7 Intouch, providing support and resolving customer inquiries.
- Gained experience in high-volume customer service environments, handling varied customer needs.
- Progressed in roles focusing on communication, problem-solving, and customer satisfaction.
Experience
consumer service agent
Concentrix
07/2024 - 07/2025
consumer service agent
24/7 Intouch
05/2023 - 12/2023
Skills
Customer ServiceCommunication SkillsProblem SolvingMultitasking
Published on CazVid - May 17, 2026