Dedicated L&D specialist with over 10 years in training, onboarding, and facilitation across healthcare, tech, and customer service sectors. Skilled in Agile, performance coaching, and bilingual communication to enhance team effectiveness and organizational growth.
Applied adult learning methodologies to develop engaging training programs for diverse audiences.
Worked closely with leadership and teams to synchronize training and development initiatives with organizational goals.
Facilitated Agile ceremonies and coached teams to improve performance and adaptability in project environments.
Provided accurate bilingual interpretation for medical, business, and promotional contexts, ensuring clear communication.
Language Bridge Solutions
Provided English–Spanish medical interpretation, ensuring accurate communication of clinical information and strict confidentiality in sensitive situations.
TransPerfect
Delivered English–Spanish general interpretation, ensuring clear and accurate communication across diverse business contexts.
Infosys
Assisted Verizon customers with account management, billing, and service inquiries via multiple communication channels.
Triangulum
Improved team productivity by facilitating structured Agile ceremonies and performance discussions aligned with business objectives., Facilitated instructor-led sessions, workshops, and 1:1 coaching conversations to support team performance, collaboration, and continuous improvement., Designed and...
Licenciatura
Bachillerato
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