Experienced in customer service, technical support, healthcare, and insurance roles with a strong focus on communication, problem-solving, and document management.
Delivered customer support across multiple industries including tech, healthcare, and insurance.
Provided technical assistance to users of Lytx Dash Cams and other products.
Managed Word and Excel documents for tax filings and correspondence.
Conducted surveys and relations with clients in insurance and healthcare sectors.
Qualfon
Provide tech support services to customer from Lytx Dash Cams.
Mphasis
Provide Customer Support to the HP technicians and Partner technicians.
UCB
Verified if a patient plan is active and check which CPT code is going to require an authorization and submit that request.
Ironwood
Conduct surveys to know the experience about a health plan or a specific insurance.
Concentrix
English
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Handled client documentation, tax filings, and debt collection activities.
Offer insurance benefits to people in the US, patients who already have an insurance plan with Humana.
Monge
Make calls to collect a debt that people in Costa Rica have with Almacenes Monge.
Jorge Loría`s Consultoría
File taxes for clients in Orotina and Jaco, people who own a business and need to file there taxes to El Ministerio de Hacienda.
Jorge Loría`s Consultoría
Manage Word and Excel to write letters and files taxes with the objective to attend Jorge Loría`s Consultoria and others.
