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Jorge
Virtual Assistant with 18 years of call center experience
Video resume
Virtual Assistant Position
I have a lot of experience in the call center industry, 18 years old to be exact. I have the knowledge that iscneed it in order to accomplish the task. I hsve worked on the phone, chats and emails.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handled customer interactions through various channels including calls, chats, and emails effectively.
Communication SkillsAdvanced
Demonstrated ability to communicate clearly and professionally with diverse customer bases.
MultitaskingAdvanced
Managed multiple communication methods simultaneously to ensure timely customer support.
Problem-SolvingIntermediate
Applied knowledge and experience to resolve customer issues efficiently.
AdaptabilityIntermediate
Adapted to different communication platforms and customer needs over a long career in the industry.
Summary
Experienced call center professional with 18 years in customer support across multiple channels, seeking to leverage extensive communication skills in a virtual assistant role.
Key Achievements
- Gained extensive experience across phone, chat, and email customer service channels
- Developed broad knowledge base to handle diverse customer inquiries and tasks
- Applied comprehensive skills in a virtual assistant role, confidently managing multiple communication platforms
Skills
Customer ServiceCommunication SkillsMultitaskingProblem-SolvingAdaptability
Published on CazVid - Jul 3, 2025