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Jorge

Customer Support & Tech Support with 4 years of call center experience

Video resume

Tech support
Customer care

Contact

San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
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Competencies

Customer ServiceIntermediate

Provided customer care and support in a call center environment, addressing customer needs and concerns.

Technical SupportIntermediate

Assisted customers with technical issues, demonstrating problem-solving and technical communication skills.

Sales SupportBeginner

Engaged in sales activities, contributing to customer acquisition and product promotion.

CommunicationIntermediate

Handled diverse customer interactions with empathy and professionalism.

Behavior ManagementIntermediate

Managed a variety of customer behaviors while maintaining service quality.

Summary

Dedicated call center professional with 4 years of experience in customer care, tech support, and sales, excelling in empathetic communication and problem-solving.

Key Achievements

  • Gained versatile skills by handling customer care, tech support, and sales roles over four years.
  • Developed strong empathy and communication skills to effectively manage diverse customer behaviors.
  • Participated in various call center functions, demonstrating adaptability across multiple service domains.

Skills

Customer ServiceTechnical SupportSales SupportCommunicationBehavior Management
Published on CazVid - Jul 3, 2025
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